These are Five Essential First Steps to Take When Your Home Floods

It is horrible to walk into your home expecting comfort and calm only to find a water disaster. It seems impossible and exhausting. You need a professional water damage restoration company on the scene as quickly as possible.

Water damage can be devastating. Cleanup isn’t as easy as it may sound. Water seeks the paths of least resistance and inches its way under and between walls, into electrical wiring, and into nooks and crannies that you’d not think possible. Water damage restoration professionals can quickly and efficiently restore your home or office to its original condition.

While most top-quality water damage restoration companies have a 24/7 emergency response, there are things you can do to mitigate as much damage as possible before the professionals arrive.

Get in touch with a professional water damage restoration company. The first and most important thing you can do is contact a professional water damage restoration company. The professionals will quickly assess the damage, then determine and outline a clear strategy for getting your home back to pre-loss condition as soon as possible.

Contact the Power Company. Water and electricity can’t be mixed. If the power company has not evaluated the property and declared it safe, it may be dangerous to allow anyone inside. If you arrive home to find the power grid out and your home is flooded, don’t enter your home without first contacting your power company.

Contact Your Insurance Company. Most water damage restoration is covered under homeowners or business insurance policies. Reach out to your insurance company to begin your claims process immediately. 24/7 Water Damage Removal

Tell them that you have reached out to water damage restoration professionals. Ask if there are any specifics about your insurance policy that you should know before you authorize work. Ask the insurance company what type of documentation they prefer for claims.

Document. Document. Document. Start taking photos of water damage to your home if it is safe. There is no need to take too many photos in such a situation. You should make a list of all damaged items, including furniture and soft goods. Also, consider any items that are not covered by insurance, such as art or heirloom furniture.

The water damage restoration company will help with this process, too, providing you with a detailed assessment of damage and a proposal for restoration, daily project notes, photos of the restoration process, and any other documentation that may help smooth your claims process.

Remove What You Can. Use common sense when determining what you can remove and what you can’t. Don’t hurt yourself by trying to move heavy furniture that has already been damaged. These pieces can be handled by professionals. However, if you see that couch cushions or wooden dining room chairs could be relocated to a dry, warm place to begin drying, go ahead and move those pieces.

In this time of crisis, you want someone with decades of experience, expertise, and professionalism. California Steam Clean is a Santa Rosa-based family-owned water damage restoration company. We treat your family as if we were our own.